General Resources
Helpful webpages for new and existing instructors
This page provides links to information that may be helpful for both new and existing instructors.
Jump to a specific section on this page.
- The Getting Connected section will help you establish your account credentials and access systems such as e-mail and online courses.
- Other General Information for Newbies provides some great resources for getting underway at WVU.
- Teaching and Learning contains valuable information on ways to enhance your teaching.
- WVU eCampus and Related Tools provides information about eCampus, which is the WVU learning management platform. You will need to access eCampus for various tasks related to teaching, such as requesting a course development shell, building course elements (e.g., lesson modules, assignments) within that shell, and entering grades.
- Other Systems and Resources provides other useful information about which faculty members often inquire.
- Health Sciences Campus (HSC) SOLE provides some basic information about SOLE, which is HSC’s portal for online education and information. It is a web-based tool for students to access courses and for instructors to build and maintain those courses.
- Quality Matters (QM) provides information about QM, a quality assurance system for online courses, and ways to initiate the review process.
Getting Connected
Access your WVU accounts, acquire software, and obtain support.
Digital Measures
WVU’s faculty Promotion and Tenure activity online reporting system.
https://faculty.wvu.edu/policies-and-procedures/digital-measuresDUO Two-Factor Authentication
Additional security layer needed to access numerous web-based systems.
twofactor.wvu.edu- 304-293-4444
- Email Helpdesk: DUO
- Submit Helpdesk Ticket: DUO
eCampus
WVU’s online Learning Management System.
Also see
WVU eCampus & Related Tools section.
- 304-293-4444
- Email Helpdesk: eCampus
- Submit Helpdesk Ticket: eCampus
E-mail Systems
@mail.wvu.edu
Office 365 accounts used by Faculty & Staff.
office365.wvu.edu@mix.wvu.edu
Google/Gmail based accounts used by students & faculty.
mix.wvu.edu- Call Helpdesk: 304-293-4444
- Email Helpdesk: @mail and @mix Questions
- Submit Helpdesk Ticket: @mail and @mix Questions
@hsc.wvu.edu
Health Sciences Center e-mail system.
office365.hsc.wvu.eduLogin Account
Credentials used to access many online WVU systems. Must initially be claimed to begin using.
login.wvu.edu- Call Helpdesk: 304-293-4444
- Email Helpdesk: Login Account
- Submit Helpdesk Ticket: Login Account
Mountaineer Card
Employee ID card for access to things such as buildings and transportation.
Mountaineer Card WebsitePortal for WVU
"One-stop" shop for accessing many services, such as MIX email, STAR for class/student information, eCampus for online course access, and DegreeWorks for graduation checklists.
portal.wvu.edu/staff- Call Helpdesk: 304-293-4444
- Email Helpdesk: Portal
- Submit Helpdesk Ticket: Portal
Software
Microsoft Office (Free)
Antivirus (Free)
Antivirus (Free) WebpageITS Antivirus Webpage
WVU SLIC Software List
Software List- Call Helpdesk: 304-293-4444
- Email Helpdesk: Microsoft Office, Antivirus, and SLIC
- Submit Helpdesk Ticket: Microsoft Office, Antivirus, and SLIC
Wi-Fi
Connection to the WVU.Encrypted network while on campus.
Wireless Conection Overview Page- Call Helpdesk: 304-293-4444
- Email Helpdesk: Wi-Fi
- Submit Helpdesk Ticket: Wi-Fi
- Wireless Support Page
WVU Emergency Alerts
Urgent text and email notifications.
Emergency Alerts Overview PageOther General Information for Newbies
Available benefit information for employees.
Area Guide
Resources related to living in or visiting the area.
Visit Mountaineer Country WebsiteBenefits
Benefits for employees
Benefits Webpage- Call Benefits: 304-293-5700
- Email Benefits
Calendars
Campus Maps
Maps of the three Morgantown campuses.
Campus Maps WebpageDirectory
Contact information about WVU.
Campus Directory WebpageFacts about WVU
Information about WVU.
WVU Facts WebpageHolidays
Official holiday schedule.
WVU Holiday ScheduleLibraries
- Call Libraries: 304-293-4040
New Employee Resources
- Call Helpdesk: 304-293-4444
- Email Helpdesk: New Employee Resources
- Submit Helpdesk Ticket: New Employee Resources
New Faculty Orientation (NFO)
Annual event to help faculty get acclimated to WVU.
NFO Website- Call Teaching and Learning Commons: 304-293-5824
- Email Teaching and Learning Commons
News & Media
Current WVU news and events
Campus Radio (U92)Student Newspaper (The Daily Athenaeum)
WVU ENews
WVU Sports
WVU Today
Parking & Transportation
Application for parking permits and information about transportation options.
Parking and Transportation WebpagePayroll Processing
Forms
Payroll Forms WebpagePay Schedule
List of pay days.
Pay Schedule WebpagePolice
Contact and other information about University Police and Office of Emergency Management.
WVU Police WebpageEmergency Status Webpage
- Call WVU Police: 304-293-COPS
Portfolium
Platform in which you can create a media-rich showcase of achievements, skills, and projects.
Portfolium WebpageResources
Information and resources for faculty on a wide variety of topics ranging from policies and requirements to awards to development opportunities.
Faculty Information and Resources WebpageTeaching and Learning
Learn about resources related to teaching and learning.
Academic Integrity
Policies about student conduct
Student Conduct WebpageAcademic Policies & Statements
Other institution-wide policies and statements.
Policies and Statements WebpageAccessibility
Accessibility standards and information on ways to ensure that course content is accessible to all students
Adobe Accessibility StandardsExtend eCampus Assessment Duration
Accessibility Services Webpage
Association of College and University Educators’ (ACUE) effective online teaching microcredentials
Information about how to earn micro-credentials in pursuit of a teaching certificate awarded in collaboration with the American Council on Education (ACE) .
Effective Online Teaching Practices WebpageCircleIn
A free-to-student studying app where students can study remotely, collaborate with peers in order to communicate and exchange ideas, and stay productive.
CircleIn WebpageClassroom Technology
List of over 150 technology classrooms that are supported by Teaching and Learning Commons.
TLC Classroom Technology Webpage- Call TLC Classroom Technology: 304-293-2832
- Email TLC Classroom Technology
eCampus
WVU’s Learning Management System.
WVU eCampus Webpage- Call Helpdesk: 304-293-4444
- Email Helpdesk: eCampus
- Submit Helpdesk Ticket: eCampus
Faculty Associates Program
Program in which selected faculty partner with the Teaching and Learning Commons to offer programming for WVU instructors.
Faculty Associates Webpage- Call Teaching and Learning Commons: 304-293-5824
- Email the Teaching and Learning Commons
Final Exam Schedule
Calendar of when students will take their exams.
Final Examination Schedule WebpageGo2Knowledge
An online professional-development resource for higher education that provides both on-demand and live webinars on a wide variety of topics.
Go2Knowledge WebsiteInstructional Design Assistance (TLC)
Assistance with course development, designs, and/or instructional strategy and technologies.
TLC Curriculum Design Website- Call Teaching and Learning Commons: 304-293-5824
- Email the Teaching and Learning Commons
Learning Communities
Groups that are formed to advance members’ understanding of selected teaching-and- learning-related topics.
TLC Learning Communities Website- Call Teaching and Learning Commons: 304-293-5824
- Email the Teaching and Learning Commons
Peer Supported Teaching (TLC)
Program that pairs colleagues to share ideas, learn from one another, build skills, and/or address challenges related to teaching and learning.
Peer Support of Teaching Webpage- Call Teaching and Learning Commons: 304-293-5824
- Email the Teaching and Learning Commons
Sandbox (TLC)
Place to experiment with new instructional technologies.
TLC Sandbox Webpage- Call Teaching and Learning Commons: 304-293-5824
- Email the Teaching and Learning Commons
SOLE (Study Observe Learn Engage)
Health Sciences Center’s online learning management system.
Also see
HSC SOLE & Related Information section.
STAR
System for entering midterm and final grades and checking student enrollment.
star.wvu.edu- Call Helpdesk: 304-293-4444
- Email Helpdesk: STAR
- Submit Helpdesk Ticket: STAR
Student Evaluation of Teaching (SEI)
System used for course evaluation.
Student Evaluation of Teaching WebsiteStudent Lingo Workshops
Information about on-demand success workshops for students on a variety of skills/topics.
Success Workshops WebpageTeaching and Learning Commons (TLC)
Unit that provides a wide variety of teaching support and resources, as well as professional-development opportunities, for all instructors and postdoctoral fellows.
Teaching and Learning Commons WebpageTeaching and Learning Commons Events Webpage
- Call Teaching and Learning Commons: 304-293-5824
- Email the Teaching and Learning Commons
Technology Integration Grants (TLC)
Competitive grant offered for faculty by the Teaching and Learning Commons for exploring educational technologies/tools that enhance teaching and learning.
TLC Technology Integration Grants Webpage- Call Teaching and Learning Commons: 304-293-5824
- Email the Teaching and Learning Commons
WVU Online
Central resource to learn about WVU’s online degrees, certificates, admission requirements, costs, as well as resources for online students.
WVU Online Website- Call WVU Online: 800-253-2762
- Email WVU Online
WVU eCampus & Related Tools
Find information to help you get started with eCampus.
eCampus 101
A collection of resources to get you up and running in eCampus, the WVU learning management platform.
WVU eCampus KnowledgebaseeCampus 101 for Faculty
- Call Helpdesk: 304-293-4444
- Email ITS Help Desk
- ITS Knowledge Base
eCampus Request System (eRS)
Page from which instructors can do the following:
- Request content from a different instructor's course.
- Request a new course Development Shell
- Request a new Collaborate (video) Session
- Enroll a TA in your course
- Enroll a student making up an incomplete as an Auditor in your course
- Call Helpdesk: 304-293-4444
- Email ITS Help Desk
- ITS Knowledge Base
Instructor Quick Start
Guide from eCampus Support specifically for instructors.
Instructor Quick Start for eCampus- Call Helpdesk: 304-293-4444
- Email ITS Help Desk
- ITS Knowledge Base
Other Systems and Resources
Learn about other digital resources.
File Sharing
Collaborative online file space options.
File Sharing Options- Call Helpdesk: 304-293-4444
- Email ITS Help Desk
- ITS Knowledge Base
LISTSERV
Request creation of an email list that you can manage.
LISTSERV ResourcesView and access current WVU listservs.
Using LISTSERV- Call Helpdesk: 304-293-4444
- Email ITS Help Desk
- ITS Knowledge Base
Personal Web Space
- Call Helpdesk: 304-293-4444
- Email ITS Help Desk
- ITS Knowledge Base
MasterApps (Citrix)
Remote access to some WVU systems when off campus.
- Call Helpdesk: 304-293-4444
- Email ITS Help Desk
- ITS Knowledge Base
Information Security Best Practices
Ways to protect yourself from the unauthorized use of information.
Information Security Best Practices- Call Helpdesk: 304-293-4444
- Email ITS Help Desk
- ITS Knowledge Base
Health Sciences Campus’s (HSC) SOLE
Find information to help you get started with SOLE, HSC’s online learning management system.
Course Creation Requests
Requests for course creations in SOLE.
Course Creation Requests- Call HSC SOLE Support: 304-293-2491
- Email HSC SOLE Support
- HSC SOLE Support Webpage
Instructional Design Assistance
Assistance with course development, designs, and/or instructional strategy and technologies for HSC instructors.
Instructional Design Assistance- Call HSC SOLE Support: 304-293-2491
- Email HSC SOLE Support
- HSC SOLE Support Webpage
Policies & Procedures
Listing of capacities, timeframes, and other important elements of SOLE.
HSC Policies & Procedures- Call HSC SOLE Support: 304-293-2491
- Email HSC SOLE Support
- HSC SOLE Support Webpage
Technical Support
Contact information for SOLE issues.
- Call HSC SOLE Support: 304-293-2491
- Email HSC SOLE Support
- HSC SOLE Support Webpage
System Requirements
Essentials to ensure your system is ready for SOLE.
SOLE System Requirements- Call HSC SOLE Support: 304-293-2491
- Email HSC SOLE Support
- HSC SOLE Support Webpage
Training & Documentation
- Call HSC SOLE Support: 304-293-2491
- Email HSC SOLE Support
- HSC SOLE Support Webpage
Quality Matters
Find helpful links to information about Quality Matters, a quality assurance system for online courses.
Overview
Quality Matters Resources
Course design resources for the following topics:
- Accessibility Resources
- Assessment
- Course Design
- Outcomes and Objectives
- Syllabus
Quality Matters Training
Upcoming workshops and training on QM.
Quality Matters TrainingSubmitting a Course for Review
Steps for submitting a course for an Internal Quality Assurance Review.
Submit Course for Review