Computer - Windows PC | Teaching and Learning Commons

The computer in the multimedia lectern has a built-in DVD drive and front USB ports. Please do not store any files long-term on this computer. Viruses and updates to this machine may require deletion of files. Always have a backup of any material essential for your class.

Jump to: How To Use, Software List, Additional Troubleshooting

HOW TO USE:

	A. The PC is located inside the door of the multimedia lectern.
	B. Locate the PC and make sure its power is ON.
	C. Hold down the CTRL-ALT-DEL keys on the keyboard to log onto the PC.
	D. You will need to enter your WVU Login to access the PC. Help with Login is available through the WVU Login website.
	E. If you need to log in as a guest, click the Guest button in the lower left corner of the login screen. Guest logins have limited access to the computer network.
	F. Locate the touchpanel on the lectern top. If the screen is blank, press on it to clear the sleep screen.
	G. Select the PC for projection by pressing the PC button in the SOURCES portion of the touch panel. In a single monitor classroom, press the one PC button and the image will be displayed on the projection screen. In a two monitor classroom, select either PC1 (to chose the main PC image) or select PC2 (to chose the extended desktop image).
	H. For classrooms with multiple displays: Project the selected PC image onto the left or right display screen by pressing the appropriate display button on the touchpanel.
	I. If you are using digitized audio/video clips or streaming A/V, adjust the volume using the touchpanel’s “Room” volume controls. You may mute the volume by pressing the speaker x button.
J. IMPORTANT: If, after completing these steps, the audio isn’t heard, check to make sure that the volume on the PC itself has not been muted or turned down. Double (left) click on the speaker icon in the lower right portion of the PC’s desktop and adjust. More troubleshooting tips below.
	K. Control the PC using the mouse and keyboard located on the keyboard tray.
	L. A Logitech Presenter is available in each classroom. This presenter will advance PowerPoint slides and also functions as a laser pointer.

SOFTWARE LIST:

Google Chrome
Mozilla Firefox
Microsoft Edge
Microsoft Office 365 (Word, Excel, PowerPoint, Access)
Microsoft Teams
Desktop Media Viewer
VLC Media Player
Windows Camera
iClicker Cloud
Sophos Anti-Virus

ADDITIONAL TROUBLESHOOTING:

No sound from the computer, even though touchpanel control volume is up.

Check to make sure that the volume on the PC itself has not been muted or turned down by double (left) clicking on the speaker icon in the lower right portion of the PC screen and increase the volume.
Press the PC button on the touchpanel to ensure the audio from the PC has been selected in addition to the image.
If there is still no audio, click on the speaker icon on the PC again, then click the expand menu arrow. Playback device should be set to Realtek(R) Audio Speakers for most classrooms. In some instances, audio playback is through the AMX output device. If neither of these work, please contact the CTec helpline for assistance.
If the audio is coming directly from the PC's small internal speaker, it has most likely become unplugged. Please contact the CTec helpline immediately for a technician to reconnect it for you.

Desktop isn't appearing the same on the monitor as on the projector (this issue applies to older analog classrooms only).

On the keyboard, press and hold the 'Windows' button, then press 'P'. This brings up the projection menu. In classrooms with only 1 projection display, select "Duplicate". In dual-projection or multi-display classrooms, select "Extend".

Can't access OneDrive.

If the shortcut isn't working, or not found, please use Office 365 to access it through a web browser. This is a known issue and we are working with ITS on a solution.